Customer Resources

Accountability > Sessions

When reconciling Sessions, the user may

Find a Session

1. Select the Site Code/Site Name, Status, and Date
2. Click the SEARCH button
   Session information displays in the table below.
3. Identify the session that you want to edit or add a transaction to
4. Click the Reconcile icon for the desired session
   The Reconciliation page displays.

Edit Transaction

1. Scroll down to the Transactions section of the Reconciliation page
2. Click the Edit (Paper) icon for the desired transaction in the Action(s) column
   The Edit Transaction slide deck displays.

Add Item

With the transaction selected and the Edit Transaction slide deck open

1. Click the + ADD button in the Sales Details section
   The POS Menu Items pop-up window displays.
2. Select the Menu Item Category
3. Select the Menu Item
4. Enter the Quantity
5. Click the OK button
   The window closes, and you are returned to the Edit Transaction slide deck.
6. Enter the Amount Tendered, Deposit Amount, Change Returned, and Payment Method if needed
7. Enter the required Comments
8. Click the SAVE button to add the transaction
   You are returned to the Reconciliation page.

Edit Sales Quantity

With the transaction selected and the Edit Transaction slide deck open

1. Identify the Item to update in the Sales Details section
   Not all Items are eligible for editing.
2. Enter the new quantity for the desired Item in the Qty column
   Adjusting the quantity may affect the balance details.
   Review the amount and update accordingly.
3. Enter the required Comments
4. Click the SAVE button
   You are returned to the Reconciliation page.

Remove Item

With the transaction selected and the Edit Transaction slide deck open

1. Identify the Item to remove in the Sales Details section
2. Click the Trash Can icon for the desired Item
   A pop-up window appears.
3. Click REMOVE to confirm deletion
   Removing all Items and payments from a transaction will remove the transaction from the session.
4. Enter the required Comments
5. Click the SAVE button
   You are returned to the Reconciliation page.

Change Payment Amount or Method

With the transaction selected and the Edit Transaction slide deck open

1. Enter the Amount Tendered, Deposit Amount, or Change Returned in the New column if needed
2. Select the correct Payment Method
3. Enter the required Comments
4. Click the SAVE button
   You are returned to the Reconciliation page.

Add Transaction

On the Sessions page

1. Select the Site Code/Site Name, Status, and Date
2. Click the SEARCH button
   Session information displays in the table below.
3. Identify the session to add a transaction
4. Click the Reconcile icon for the desired session
   The Reconciliation page displays.
5. Click the ADD TRANSACTION button in the Transactions section
   The Add Transaction slide deck displays.
6. Select the transactions Meal Type
7. Click the SEARCH PATRON button
8. Enter the Patron Name/ID Number
   Partial searches will yield results.
9. Click the SEARCH button
   Patron’s information displays below.
10. Click on the desired patron
    The patron’s name displays on the right-hand side.
    You are returned to the Add Transaction slide deck.

Add Item

With a session and patron selected and the Add Transaction slide deck open

1. Click the + ADD button in the Sales Details section
   The POS Menu Items pop-up window displays.
2. Select the Menu Item Category
3. Select the Menu Item
4. Enter the Quantity
5. Click the OK button
6. Enter the Payment Method, Payment Amount, Deposit Amount, and Change Returned if needed
7. Enter the required Comments
8. Click the SAVE button to add the transaction
   You are returned to the Reconciliation page.

Add Payment

With a session and patron selected and the Add Transaction slide deck open

1. Select the Payment Method
2. Enter the Payment Amount, Deposit Amount, and Change Returned if needed
3. Enter the required Comments
4. Click the SAVE button to add the payment to the session
   You are returned to the Reconciliation page.