Customer Resources

SC - Accountability Functions 24

• POS - Menu Service
• POS - Summary Sale
• Edit and Add Transactions
• Unbalanced Sessions
• Reconciliation

See all 24 articles

SC - Eligibility Functions 22

• Add Applications
• View and Modify Applications
• Application Processing
• Add Income Surveys
• View Income Surveys

See all 22 articles

SC - Account Management Functions 10

• Accounts - Add Students
• Accounts - Add Adults
• View and Modify Accounts
• ID Cards
• Add Rosters

See all 10 articles

SC - Item Management Functions 5

• Create Non-Food Items
• Create Food Items
• Create Recipes
• Create Variety Menu Items
• Create POS Only Items

SC - Inventory Functions 7

• Create a Physical Inventory
• Create a Standard Order
• View and Modify an Order
• Create a Receipt
• Create a Quick Receipt

See all 7 articles

SC - Menu Planning Functions 4

• Create a Menu Using the Standard Method
• Menu Item Quick List
• Create a Menu Cycle Using the Standard Method
• Menu Planner

SC - Production Functions 3

• Complete a Production Plan
• Complete a Production Record
• Complete a Production Adjustment

SC - Resources 18

• SchoolCafé Release Notes
• 7.0 Release Notes
• 7.1 Release Notes
• 7.2 Release Notes
• 7.3 Release Notes

See all 18 articles

SC - Workspace Functions 0

SC - Insights Functions 2

• Command Center - Front Office
• Command Center - Back Office

SC - Reports Functions 2

• Custom Reports
• Create a Custom Report

SC - System Functions 4

• System Onboarding
• System Maintenance
• Data Management
• Year Begin Checklist

Permissions 0

System - System Settings 0

POS - System Settings 0

Team Work - System Settings 0

Reviews - System Settings 0

SchoolCafe - System Settings 0

Production - System Settings 0

Program Management - System Settings 0

Menu Planning - System Settings 0

Inventory - System Settings 0

Financial and Bid Analysis - System Settings 0

Student Eligibility - System Settings 0

POS Reports 0

Inventory Reports 2

• Pick Tickets, Delivery Tickets and the 7A Report
• Unable to complete a Physical Inventory

Inventory- Perpetual & Physical 2

• Site is unable to order Broken Units
• Unable to start a Physical Inventory

Inventory Configuration 1

• Unable to Order from a Vendor

Ingredients, Recipes, Stock Items, Menu Items 2

• Activating an Ingredient
• Find and Replace

Menus, Menu Cycles, and Assigning Menus 4

• Assigning a Menu
• Creating a Menu
• Creating a Menu Cycle
• Milk is Failing

Menu Planning Reports 1

• Helpful Reports for Nurses

Meal Planning- Configuration 1

• How to setup a Snack Meal Pattern

POS Machine Installation 2

• Adaptec Barcode Scanner Guide
• Honeywell USD Scanner Progamming Instructions

POS Troubleshooting 0

Point of Service → Administration 8

• Adjusting a Session in Reconciliation
• Cashier's Log
• Editing a Summary Record Sales
• Everything You Need to Know About Special Roster
• POS Reports Overview

See all 8 articles

Point of Service → Management, Menu Items, & Configuration 5

• How to Create a Menu Grid
• Menu Items under Point of Service for Static Menus
• Set Meal Timings – District and Individual Sites
• Setting up Default Menu Grids
• Setting Up Terminal Menu Grids

Point of Service → Patrons 5

• Add/Remove Images and Documents
• How to Make a Student Active/Inactive
• How to Merge Students
• How to Reprint Notifications
• Switch between Accounts and Patrons

Point of Service- Configuration 4

• Device Configuration
• Difference between RDA and Standard Pricing
• How to disable a POS Terminal
• Understanding Restrictions

Reimbursements 1

• Creating a Reimbursable Claim

Reports 1

• Understanding Suspicious Transactions

Production Plan, Production Record 4

• Filling out a Production Plan
• Prep Site Functionality Basics
• Production Orders
• Production Plan, Record and Reports

Production Reports 3

• Carryovers on Reports
• Production Reports
• Technician’s Worksheet is not appearing under Production Plan

Admin Functionality 6

• How a District Can Change their Support Tab Contact Info
• How to Delete a Students Automatic Payment Setting
• How to Enable/Disable Automatic Payments on SchoolCafé
• How to Make a District Admin Account
• How to Update a District’s SchoolCafé Short URL

See all 6 articles

Parent/User Frequently Asked Questions and Email Response Templates 10

• Adding a Child to an Account
• Creating a new SchoolCafe Account
• How a Parent can Deactivate their Account
• How a Parent can reset their Password
• How to Complete a Verification Response

See all 10 articles

District Frequently Asked Questions and Solutions 3

• How to create a Staff or Teacher SchoolCafe Account
• Updating the Household Letter
• Updating the Privacy and Non-Discrimination Statement

SchoolCafe TV 2

• SchoolCafe TV QuickCard
• Setup and General Guide

Applications 2

• PrimeroEdge Application Printing Guidelines to Support Scanned Applications
• Removing a Student from an Application

Administration 4

• How to Unmatch a Student
• Printing Mailing Labels
• What are the "Other" Numbers?
• What does DC stand for?

Letter Templates 1

• Edit Student Eligibility Letters

Verification 0

Sites and Users 10

• Delete a Saved Password from Chrome
• Difference between Satellite and Combined Sites
• Export Options for Reports
• Finding the District Code
• How to Convert a PNG Photo to a JPEG

See all 10 articles

Management 5

• Clearing out Negative Balances
• FTPS Automation
• Generating and Changing Period Dates
• Importing Pictures
• Set First and Last Day for Applications

System- Configuration 1

• Adding a Performance Based Incentive

Administration 0

Time Clock 1

• Variation Reasons

K-12 Meals Online Training 1

• K-12 Meals Online Training