Customer Resources

This document will walk you through how to manually add images or documents to a student's account.  1. Go to Point of Service> Patrons> Stude...

This document will guide you on how to manually make a student Inactive or Active in PrimeroEdge. Students are never deleted from PrimeroEdge, but they can ...

Sometimes students are entered into the system more than once. One is a duplicate and can be removed from the steps below.  You will see the duplicate s...

These steps will walk you through how to re-print a notification for a particular student.   To print a single letter for past historical notifications go...

This document will walk you through how to switch between an account and patron details. Note: The same process works on both the Students and Adults. ...